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ERS Linkage Podcast - Episode 32

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Heroes Live Here: Episode 32

Date: April 1st 2021

Hosts: Bryan Reynolds & Kristin Davenport

Guests: Virginia Cox, Laura Lamb

Episode 32 - For our thirty second episode, we hear from resident and board member, Virginia Cox at Deupree House and President and CEO, Laura Lamb.

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Episode 32 Transcript

Bryan Reynolds [00:00:03] Hello, hello, hello, and welcome to Episode thirty two of the Linkage podcast by Episcopal Retirement Services. This episode is for the week of March, 29, 2021. Thanks so much for joining us. I'm Bryan Reynolds Vice President of Marketing for Episcopal Retirement Services and I'm here with Kristin Davenport, our director of communications. Welcome, Kristin


Krisitn Davenport [00:00:25] Bryan. Thanks for getting together today. I always love it when we can get together and talk about our residents and what's happening all around the ERS.


Bryan Reynolds [00:00:35] Yeah, and spring is in the air, although it's it's very cold. It's opening day and it's freezing, actually, but we know it'll be seventy degrees in just a few days as it is typical in Cincinnati to see the wild swings.


Krisitn Davenport [00:00:49] Yeah, it's been nice to see those wildflowers blooming and are really starting to pop and warmer days ahead.


Bryan Reynolds [00:00:57] Yeah. I need to go out and mow my lawn. So the Linkage podcast is dedicated to educating our audience about issues regarding aging, informing people about the mission of the ERS and how that comes to life in our everyday interactions with our residents, clients, families and staff members. So, Kristen, you want to tell us about our upcoming show today?


Krisitn Davenport [00:01:17] I do, Bryan. We've got a really exciting episode today. I sat down with Virginia Cox virtually a little bit ago and I got to meet Virginia because she's a new alternate board member for Deupree House, where she lives in Hyde Park. And she's a very interesting person. She just moved into Deupree about two years ago and she had a lot of thoughts to share about her experience with finding a place to retire. And I think she's got some great advice for listeners. I hope everybody enjoys meeting Virginia as much as I did. And then we've got some insight from our president and CEO Laura Lamb, who always has her finger on the pulse of ERS and can give us some great updates.


Bryan Reynolds [00:02:05] Let's get started with our first the first interview. So let's hear from your interview with Virginia Cox.


Krisitn Davenport [00:02:24] Welcome, Virginia, to our podcast. I'm so glad that you're able to join me today.


Virginia Cox [00:02:30] Well, Kristin, I think it's a real privilege, so thank you.


Krisitn Davenport [00:02:33] Aren't you sweet? Well, I have enjoyed getting to know you over the past few weeks. We worked together on some some things that we're going to be publishing in our magazine. And it was a real pleasure to meet you and get to know you. And and I'm excited to have you talk with our podcast listeners today as well. Just tell us a little bit, you know, how is this week going for you so far?


Virginia Cox [00:03:02] It's been great, Kristin, and there was an event upstairs in that room where people who had written books, whether they were serious publications or just memoirs, got together and residents were able to come in and look at the books and discuss what the books were all about. And it was very successful. We had such a good time sharing all the things about our own lives. It was a great a real good idea.


Krisitn Davenport [00:03:35] Oh, wow. You know, that sounds really exciting and it sounds really normal for Deupree House. And and it's so nice to hear that it's a real encouragement to hear that events like that are able to happen again. How exciting.


Virginia Cox [00:03:54] Well, it is, and the staff here just does their awesome about trying to keep people engaged and they're always presenting something interesting, it's it's been quite a pleasure.


Krisitn Davenport [00:04:08] Well, thank you for for lifting up the staff that way. I miss them because I'm working from home right now, and it's always good to hear good words about them. And I know they love hearing those encouraging words as well.


Virginia Cox [00:04:25] It's been tough.


Krisitn Davenport [00:04:27] Yes. Yes.


Virginia Cox [00:04:28] It has been a tough year for them.


Krisitn Davenport [00:04:31] Yes. Well, I know that you moved to Deupree House about two years ago. Virginia, why don't you share just a little bit with our listeners what that was like for you to make that move or even go back further? What was it like to make that decision?


Virginia Cox [00:04:48] Well, Kristin, I was really fortunate, I have a niece who is she's very bright, and I asked her how I was going to make these decisions. I looked all over the city trying to figure out where to go and what it was like and how do you find out? And she said, you know what? Why don't you volunteer? I thought, oh, my gosh, that is such good advice. So if a person can volunteer, that's the best way to learn about how a place, an organization and a community functions. And so I did. And I went to Marjorie P. Lee and volunteered there. Kristin, learning about the staff and their dedication to the people there and the whole experience. I stayed volunteering for five years. And so I just thought, this is a great community. So I didn't even look at any other places because this really seemed to fit my needs.


Krisitn Davenport [00:05:59] Well, tell us a little bit about what were you involved with volunteering at Marjorie P. Lee?


Virginia Cox [00:06:05] Well, I usually went in the evenings because a lot of people who volunteer cannot go during dinner time because of having family meals to prepare and all that type of thing. So I would go in the evenings and escort people to events. And it was a win win because I got to hear lots of wonderful music and speakers and was able to help the residents come and go and got to know the residents and the staff. And it was very pleasurable.


Krisitn Davenport [00:06:39] Well, I know we are just having a conversation that we can't see each other, but I had the biggest smile on my face right now because Marjorie P. Lee is definitely I don't know, I can't have a favorite because I love all of our communities. But I, I know exactly the kind of experiences that you've had there. There's just nothing like a room full of eager and excited listeners when something like the opera or...


Virginia Cox [00:07:08] That's right.


Krisitn Davenport [00:07:09] PlayHouse in the Park or one of those great authors comes to speak. And it's just a lot of energy and a lot of really wonderful feelings and something about like having that much wisdom in one room, I don't know. It's just electric. That you got to experience that well.


Virginia Cox [00:07:30] And and I think an important factor in making a decision about where to live, you have to be sure that you're going to be with people with like interests. And you have a place where you may may be familiar with the neighborhood. And I was. And so it just all fit. But Kristen, I had applied at Marjorie P. Lee, and just as I was putting my application in, they closed applications because they were doing that reconfiguring of all the departments. So I went to a staff member. I said, what am I going to do? And she said, well, apply at Deupree. And that's what I did.  But, Kristin, the thing I, I really tell people that are friends of mine who are still making decisions is it's such an awesome journey because when I decided to leave my house, I was going to go to a condo and then I thought, well, I'll rent an apartment. Then people were saying, you're going to move twice, you're going to have to move again. Eventually I thought, OK. And so doors kept closing. The condos weren't accepting the residence at the time, a rental apartment. Somebody signed the lease before I was able to get to the office and I thought, what is going on? So then I made the decision to apply at Deupree. And it was two years of a lot of stress because you have to downsize, you have to go through a sale of a house. It's very stressful. Yeah, that it's worth every minute.


Krisitn Davenport [00:09:20] I mean, it might be one of the biggest life changes that there is.


Virginia Cox [00:09:25] Yes, it is. And it's the best decision I ever made.


Krisitn Davenport [00:09:28] Oh, I'm so glad to hear you say that. I know we talked a little bit about you did not grow up in this area, but did you live near Hyde Park?


Virginia Cox [00:09:39] Yes, I lived in a condo in Hyde Park for about six years. So I was familiar with the community and the neighborhood and the roads and the streets. And so I felt like that was really the place I would adjust more quickly than going out to an area where I was not familiar with anything.


Krisitn Davenport [00:10:03] Right. Well, very soon all that will be wide open to you again. Well, I guess it really is. Now, they've made quite a lot of improvements in the area over this year of Covid. I don't know if you've gotten to see Wassan way, but that just was transformed, really. And it's it's a beautiful place to walk and to bike now. And it's just it's lovely how they're just continuing to improve this area.


Virginia Cox [00:10:32] That's right, Kristin. And then the other thing that I think is important for my friends who I have talked to about moving to a community, you have to know when you're ready. If you're you have to be proactive. You have to start looking and making decisions if you're capable of doing it because you don't want to get to the point where you have to go somewhere in an emergency. And you had no part of making a decision as to where you want to live the rest of your life.


Krisitn Davenport [00:11:05] That is so true. And, you know, we do encounter a lot of families who are in just that position that you describe, where it's come down to a crisis situation. And that's right. Like you you just recommended to our listeners, it's you have more say. So if you're proactive than right.


Virginia Cox [00:11:29] That's right. That's right. And another thing I learned, Kristin, is you can not tell somebody that they need to move when they are not ready. I'm not talking about a situation where a family has to look after a loved one. I'm talking about people who are still independent, who have to know when it's ready for them. Nobody can say you need to do this now. You only can do this when you know you're ready to move.


Krisitn Davenport [00:12:04] That is such good advice, Virginia. I'm really glad that you wanted to come on the podcast today and and talk with me about that, and I really think it'll be helpful to our listeners to hear that advice from someone who has lived it.


Virginia Cox [00:12:23] Well, I have a couple friends who would call me for about two years and be struggling with the decision, and I said, you will know when you're ready. And one of my friends moved to a community on the west side and I got a phone call and this person said, thank you. You're right. I it took me several years before I could really feel comfortable doing this.


Krisitn Davenport [00:12:50] Yes. Well, that's that's so true. Well, I just love your advice, and I hope listeners will listen to your wise words and and and hopefully it'll make an impact on them as well in their journey through these decisions.


Virginia Cox [00:13:07] I hope I didn't sound like a preacher.


Krisitn Davenport [00:13:13] I think you were very, very kind, but very strong in your opinion, which is good. You know what you think and you're not afraid to say it. I love that.


Virginia Cox [00:13:25] Thank you.


Krisitn Davenport [00:13:26] Well, the last time you and I had a conversation, you mentioned to me that you grew up in Wheeling, West Virginia. Would you want to share a bit about your your years growing up there and how what brought you to the Cincinnati area?


Virginia Cox [00:13:43] Well, I actually from age like six months to nine years of age, Kristin, I moved here. I lived in a very tiny town in St. Mary's, West Virginia. My mother and I and my brother lived with my grandmother because my father died when I was only six months old. So my twenty seven year old mother had the responsibility to take care of two children. But then after several years, we moved back to Wheeling, where my mother had lived before my father died, and I lived there and went to school in a community college outside of Wheeling, West Liberty State College. And I became a dental hygienist. And then I worked in Wheeling for about six years managing an oral surgery clinic. But then my mother was aware that Wheeling wasn't offering me enough for my own interests. I was getting bored. I needed stimulation. So I started looking around. I went to Pittsburgh, I went to different places in Ohio, different places in West Virginia. And through a cousin who taught here in Cincinnati, I learned about the city. And when I explored the possibility Cincinnati had everything that I wanted, it had a symphony orchestra, it had university, it had sports teams. And it just had everything that I felt I needed to learn about and experience. So the job opportunities were wonderful here. And so I became a Cincinnati resident and I've been here ever since and I love it.


Krisitn Davenport [00:15:39] That is a wonderful story and I feel a lot of kinship with you. Many things I think that we experienced are similar. And I think a lot of people that have come to live in Cincinnati can relate to that. That discovery of everything that the Queen City has to offer. It really is one of a kind and an I've enjoyed living here and I know you have as well.


Virginia Cox [00:16:06] Well, it's a big little town! 


Krisitn Davenport [00:16:10] Yes! That is a great way to describe it. A big little town. And it just has so, so much to offer. So much.


Virginia Cox [00:16:16] That's right. And wonderful people. And then as as I mentioned before, the people here at Deupree, wonderful people. It's fun people. It's a great community. I just love it.


Krisitn Davenport [00:16:30] Well, thank you so much for saying that. I do appreciate it. And I know that you have a new role at Deupree. You're a resident board member and I know you've just started that. But we tell listeners a little bit about you. I know last week you got to tour some of our affordable living communities.


Virginia Cox [00:16:54] Well, I yes, you're right, I'm a newbie on the board, but I am considered an alternate delegate and I have to represent with the delegate here at Deupree to all the meetings. And apparently at Marjorie P. Lee there is a delegate and an alternate delegate as well. And so I'm learning a lot. And one of the most exciting things I did last week was to get to go on a tour to see the manse, which is the old hotel and Walnut Hills that is being renovated for affordable living. And that was exciting because they're retaining the history of the building. And that building apparently was in the green book. And a lot of the professional athletes came to Cincinnati and stayed there when they were here to play baseball and basketball. So it it just brought back so much history and they're going to retain that. And yet they're going to be able to give people the opportunity to live in this beautiful, historic hotel


Krisitn Davenport [00:18:13] Isn't that exciting? I always loved the idea that people that may have grown up and lived their whole lives in a community find that there's a really beautiful, supportive community for them to spend their retirement years and hopefully live out the rest of their lives. And they don't have to leave the neighborhood that they know and love. I do.


Virginia Cox [00:18:42] That's exactly right. That's exactly right. That's so important.


Krisitn Davenport [00:18:47] Well, I'm glad you got to see the Manse. So I'm a little jealous because I was at the groundbreaking and I'm anxiously awaiting for for the grand opening to be coming around. And hopefully it'll be at a time that we could have a live and in-person event. But that will remain to see what things are going. Well, the opening up of things as we go slowly is going well. So we'll just have to see what the timing is like for that. But I'm anxious to be able to walk those halls and feel that mystery and and see what's new. Also, there's spirit.


Virginia Cox [00:19:26] That's right. And there are two more buildings that have been built close by, I mean, just within walking distance that are also going to have affordable living apartments. So there's more than just the one building Dimanche. There are two more buildings that are very close. They're also going to be under the same kind of management. So I'm excited that they have been able to do that in a neighborhood where you say has been important to people in that community and they can stay there.


Krisitn Davenport [00:20:05] Absolutely. Well, Virginia, I've enjoyed our conversation so much today. I really appreciate your time. And I think you and I can't wait until we see each other again in person sometime soon.


Virginia Cox [00:20:20] Well, you've been very kind, Christian, and thank you for inviting me. I really appreciate it.


Bryan Reynolds [00:20:29] Kiristin, that was a great interview with Virginia. She was very insightful and thoughtful about her experience at Deupree House and you know, how she made her decisions. And I really appreciated kind of hearing that from her.


Krisitn Davenport [00:20:45] Yeah, absolutely. And I always love to hear from our residents when they have great things to say about her staff. And she is just as thrilled with the relationships that she's been able to make with not only her neighbors, but also the staff members at both the pre and real success story there for sure. I guess. Next up, we've got our president and CEO Laura Lamb, and I'm looking forward to hearing the latest updates from Laura and Bryan.


Bryan Reynolds [00:21:25] So we're back here on a beautifully sunny but cold spring day, actually opening day with president and CEO Laura Lamb. Hi, how are you, Laura?


Laura Lamb [00:21:37] I'm doing well, Bryan. How are you?


Bryan Reynolds [00:21:40] I'm doing good. I'll be better when it's a little warmer in a few days. But love doing real well.


Laura Lamb [00:21:47] Good. Yeah, it's cold here in Pleasant Ridge. I just can't can't believe that it's April 1st and it's this cold. What happened?!


Bryan Reynolds [00:21:57] Well hopefully in another day or two it'll be very warm. You know, it's always something different here in Cincinnati. In the Springsure for sure. Sure. So I thought I'd start out. It's been a few weeks since we've touched base and the world is really changing very rapidly over the the days and weeks, more and more people are getting vaccinated. And it seems like the guidelines and policies that come from the government are changing on an almost daily basis. And I was wondering if you could kind of level set where we're at in terms of residents and, you know, the world opening up to them and visitation and kind of start there.


Laura Lamb [00:22:44] Yeah, a lot has changed and it will continue to change, I believe, as long as more and more people are vaccinated. So that's really the greatest news is that, you know, the administration has honored their commitment to get as many vaccinations and arms as possible. And we are really seeing that in Ohio and Kentucky, the push, which is so exciting. And because of that, I think the administration at a at a local level, at either a state level, at our state levels, has really followed followed suit. So the residents that are vaccinated have different guidelines now. And that is exciting. So what does that mean? Well, residents at our residential care and in skilled nursing are able to leave our campuses that are fully vaccinated and not have to quarantine when they return. So throughout the pandemic, if residents left to be cautious to others, if they left the campus for a wedding or a trip that they they desperately wanted to be a part of, that was their choice. But the consequence of that, if you will, was needing to quarantine. And with the newest center for Medicare and Medicaid Services, as well as the CDC guidelines, that that restriction, with some exceptions, has loosened up a bit, quite a bit. They can't obviously be in the presence of somebody with covid or with symptoms, but all other things being equal, they are able to to leave and to come back without having to quarantine in their apartment for 14 days. So that is liberating.


Bryan Reynolds [00:24:36] Yeah, and I know that's been received so well by the residents.


Laura Lamb [00:24:39] Oh my gosh, it's been incredible. It really has. And, you know, the other thing is because the positivity rate and our surrounding communities is is low. We're seeing some really record low that parallel to to before any of the surges or back down to those levels. And because of that and the fact that we have such a high vaccinated rate of our residents and our staff, our incidence of cases has gone down. And you'll recall that those are the two ingredients, so to speak, that you need to be able to have indoor visits. So not indoor in individual apartments yet, but that's maybe having that soon, which even at Christmas time, I just candidly hoped for this day, but I didn't I didn't want to count count our blessings too quickly. So we're here. We're here. We're at a very positive time. And I think the caveat that we all have, those of us that have all of us that have weathered this very, very difficult year is we don't want to go back. Right. We don't want to you know, we don't want to get so excited about spring break plans that we lose our minds and don't do don't do what we know we have to do. We have to wear masks. We have to social distance, even those of us that have been vaccinated. And if we do that, we we have the the hope that this summer will be very different than last summer. That's my hope for sure.


Bryan Reynolds [00:26:28] Yeah. And just keep asking people that haven't been vaccinated to consider it and to go get that done. I know with the numbers, with the vaccination being eligible for 16 and up, my my wife and my 16 and 19 year olds have gotten their first shots and we're hopeful that our younger teenagers will get it maybe by the summer.


Laura Lamb [00:26:52] So, yeah, I think it's beautiful. And yesterday we had an all staff meeting and that was a big theme, wasn't it, that we really just asked people that even among our staff that we're off. And didn't get it for whatever reason they had just now that we have more time and, you know, I think I use the example I was I was early in line with my arm out. And, you know, we haven't seen negative side effects. We've had very mild symptoms and just just pleading with people to please do this so that we can continue to get out of this pandemic and get back to some semblance of normalcy.


Bryan Reynolds [00:27:41] And just to underscore, what you said earlier has been so amazing to see how low of incident rates we've had and positive cases since the vaccinations. It's just made a world of difference.


Laura Lamb [00:27:56] You know, my love for data and science and I've got a line chart know, just it's amazing when you line up that date and, you know, it's so much fun to see that we have a solution. We have what a Beverly Edwards say. We this is the day on the day that they had their first vaccination clinic on December twenty third last year. She said today is the day we have a tool to fight back.


Bryan Reynolds [00:28:25] Yeah, yeah, yeah. Well, and I know you you you love data, but you love good stories too. And on on the flip side of that, you know, really celebrating our our residents and all that they've been through has been a point of focus. And I wonder if you could kind of talk about some of the recognition that we did this last week for our residents and our communities. And then I think you have a really nice story about a resident of Marjorie P. Lee that you recently told that I'd love you to tell our listeners.


Laura Lamb [00:28:57] Oh, I'd love to. Well, first of all, one of our staff members suggested that maybe now was the time to change our signs out front. So your team was really helpful. So one of our staff members that works in the Transportation Department asked us to consider when we refreshed the signage to consider it a new tag line in it. And our old tag line in front of our buildings was hero's work here. And we do we have here is that work in all of our communities. But his point was, I think just spot on. And it was, you know, heroes live here. It's our residents that have to bear the brunt on any metric, any any measuring stick of the pandemic and the the restrictions and the globally the loss of life for elders. And just so sad. So our signs now say heroes live here, which I just think is awesome. So thank you for that, Bryan and your team.


Bryan Reynolds [00:30:02] Oh, it was fun. It was great idea.


Laura Lamb [00:30:03] Yeah. It's fun to be able to take those ideas all the way to completion and then related to that, because we do have residents that have missed important milestones in their family. The story that you mentioned was a story from a resident that lives in our skilled nursing area at Marjorie P. Lee, and she had a really important milestone that happened just at the right time. You know, if this had happened in December, the situation would have been so differently. So we have a resident. She's fully vaccinated for the majority of our family members are fully vaccinated. And it's your granddaughter's wedding. And so we have this picture of her just dressed up. What did I say the caption would be? It was like all dressed up and somewhere to go because, you know, so she was able to attend her granddaughter's wedding and and safely and without having to quarantine when she returned. And we were able to work with the family and have all the the safety protocols of distance and masks. And the bottom line is she she was able to experience a milestone in her family and and just enjoyed it. Oh, I wish our listeners could see the picture. Yeah, I was so excited and be beautiful and ready to party with your family right now.


Bryan Reynolds [00:31:36] She was so proud of this great picture.


Laura Lamb [00:31:39] Yeah, it was. And, you know, I would be remiss to to say that that doesn't happen without our staff. Right. You know, just managing the logistics and Bryan she was in a gown. You know, it wasn't like she was in her Saturday leader gown and her hair was done and her makeup was done. And that happened because of the Marjorie P. Lee staff. They just wanted that day to be special for her and her family, and they made it happen, and I'm so thankful and proud of the staff and I recognize that that's just one story that happens to all of our communities, right? That we have a staff with a heart to make sure that our our residents are loved and cared for.


Bryan Reynolds [00:32:29] Yeah, they have been absolutely amazing over the last year from every community, every service, even the support. It's just been amazing to watch over a difficult time.


Laura Lamb [00:32:43] You know, to that end, Bryan, you could put me on the spot and I could tell a story about every one of our campuses, couldn't we? Yeah, yeah. And that's just that's such a blessing. We're so fortunate.


Bryan Reynolds [00:32:55] Absolutely. Well, transitioning know, we've been fortunate enough to report throughout the year a lot of progress on our strategic work, even among a pandemic. And again, as progress marches on, the work down at Episcopal Church Home has been impressive and they've come up on some pretty big milestones. And I was hoping you could share with our listeners some of the the changes and movement that's been happening down there.


Laura Lamb [00:33:29] Oh, I'd love to. So the master plan for Episcopal Church Home is very important to. Episcopal Church Home ERS success, as well as our organization, it's our number one strategy, our number one goal, and boy, to be able to say to the board and to our staff and to your listeners that we've reached milestones amidst a global pandemic. Just I just have to pause and say, wow, you know what? To your point, we were able to convert one part of our building of our Morton House. Half of it has been licensed now as skilled nursing. And that was really the first domino, if you will, to to convert that building so that we could start the movement of other aspects of the master plan.


[00:34:24] So we've reached that milestone at the end of the year. We received our licensure in February, and our residents have just recently moved into their new home south. For some of the residents, it's going to be their long term home. For others, it's a temporary home until their new household is built. But I have to tell you universally across the board, the residents, first of all, love their new environment. And they're just they're just basking in this new functionally up-to-date space that they can really just enjoy. So it's not only beautiful, but it's functional. And that's just really exciting. Right? That's you need both parts to be successful and we have them. So that tees us up for demolishing the nineteen seventy nursing home here coming up in April. Related to that, the new dining venue is going to be opened at probably by the end of April is what we're working towards. Our model patio homes are well underway and will be completed in the next month or so. And it's just it's a really exciting time for you. And you can feel that you can feel that among the staff and and the residents of their of their new households. So.


Bryan Reynolds [00:35:57] Well, it just just underscore I had the opportunity to see it a couple of weeks ago myself and just that intimate, you know, look and feel of the new health care neighborhoods. This is such a change from what we've had down there in Louisville. And I think to your point, the residents are really enjoying that that intimacy and and that great design of those little those little neighborhoods.


Laura Lamb [00:36:26] Yeah, it really turned out beautifully. It really did.


Bryan Reynolds [00:36:30] Great. Well, Laura, thanks so much for for joining us again this week. There's certainly some good, good updates and positive, especially as we move into spring. So we'll look forward to catching up in a few weeks ago.


Laura Lamb [00:36:43] Thanks, Bryan.


Krisitn Davenport [00:36:49] Bryan, it was encouraging to hear from Laura as the CDC begins to lift some restrictions and to hear that our staff is really helping residents get out of the communities to be with their families and do some things that they've been longing to do.


Bryan Reynolds [00:37:07] Yeah, it's you know, as the world opens up and more people get vaccinated, vaccinated, it certainly there's more opportunities for our residents to to get out and and and really enjoy life again. So, you know, hopefully the vaccines will continue to do their job and more and more people get vaccinated. And and that'll make a difference. And we can take more steps to kind of open up and then gather again so that that that was really good. And then, of course, all the great progress that's happening at ECH, it's been so fun to see. And we really look forward to reporting on on more progress as the months go by.


Krisitn Davenport [00:37:52] Absolutely. I'm excited to get back down to Louisville and see that progress for myself. And of course, I've always got it on my mind to take some photos and take some videos that we can get that shared out on our social media channels.


Bryan Reynolds [00:38:06] Yeah, yeah. There's I think a lot lot of new things to see in. The residents seem to be really excited about it and the staff actually. So. Well, once again, I want to thank everyone for joining us for this latest episode of the Linkage podcast by Episcopal Retirement Services. For more information about us, you can visit our website at We've lots of great content, including our Linkage online blog resources to learn more about aging, aging and the services that we offer and so much more. You can follow us on Facebook, Twitter, LinkedIn and YouTube to see what's going on within ERS and our communities. If you have any questions or feedback for us, please feel free to email us at The Linkage podcast is produced by Kristin Davenport and Bryan Reynolds. Feoshia Davis is our associate producer and our technical director is Michelle Hoehn. I'd like to thank our guests today, Virginia Cox and of course, a special thank you to our president and CEO Laura Lamb for always joining us and giving her updates on behalf of myself. Bryan Reynolds and Kristin Davenport. Thank you so much for joining us. And we look forward to our podcast next week. Thanks so much, Kristin.


Krisitn Davenport [00:39:19] Thank you, Bryan. Looking forward to our next conversation.



Kristin Davenport
April 02, 2021
Kristin Davenport is the Director of Communications for Episcopal Retirement Services (ERS). Kristin leads ERS’s efforts to share stories that delight and inspire through social media, online content, annual reports, magazines, newsletters, public relations, and events. Kristin earned her BFA in graphic design from Wittenberg University. She joined ERS after a 25-year career as a visual journalist and creative director in Cincinnati. Kristin is passionate about making Cincinnati a dementia-inclusive city. She is a Lead SAIDO Learning Supporter and a member of the ‘Refresh Your Soul’ conference planning team at ERS. Kristin and her husband Alex, live in Lebanon, Ohio with their 2 daughters. She also serves as a Trustee and the President of the Lebanon Food Pantry and is a board member for ArtScape Lebanon.

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